Privacy Policy

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• Account: A unique account created for you to access our Service.
• Affiliate: An entity that controls, is controlled by, or is under common control with us.
• Company: Refers to smmart Training & Consultancy Services Ltd.
• Cookies: Small files placed on your device by a website, containing details of your browsing history.
• Country: Refers to Maharashtra, India.
• Device: Any device that can access the Service.
• Personal Data: Information relating to an identified or identifiable individual.
• Service: Refers to the website and the smmartCRM mobile application.

Collecting and Using Your Personal Data

Types of Data Collected

While using our Service, we may request personally identifiable information, including but not limited to email address, first and last name, phone number, and location data.

Location Data (Including Background Location)

To provide core features of the smmartCRM app, we collect and process your location data. The app collects location data to enable "Attendance Tracking" and "Sales Trip Tracking" even when the app is closed or not in use.

• Why we collect it: Your location is tracked continuously during active sales trips to log your route accurately, and when punching in/out to verify attendance.
• Data Security: Location data is transmitted securely strictly to your organization's SMMART CRM server. We do not share or sell your location data to any external third parties.

Usage Data

Automatically collected information during Service usage, such as IP address, browser type, pages visited, and more.

Tracking Technologies and Cookies

We use Cookies and similar technologies for tracking and improving our Service.

Use of Your Personal Data

We may use Personal Data for various purposes, including providing and maintaining our Service, managing your account, contacting you, verifying your location for attendance and trips, and more.

Disclosure of Your Personal Data

We may share your personal information with service providers, affiliates, Business partners, and other users based on your consent or legal requirements. Note: Location data is restricted solely to your organization and is never shared with external third parties for marketing or tracking.

Security of Your Personal Data

While we strive to secure your Personal Data, no method of transmission over the Internet is 100% secure.

Children’s Privacy

Our Service is not directed to anyone under 13 years old, and we do not knowingly collect information from such individuals.

Links to Other Websites

We are not responsible for the privacy policies of external websites.

Changes to this Privacy Policy

We may update this Privacy Policy, and any changes will be communicated to you via email or prominent notices on our Service.